This document aims to regulate the RULES OF USE and to safeguard the PROTECTION OF THE USERS of www.lacala.com (referred to herein as www.lacala.com), owned by RANCHOS REUNIDOS S.A. (referred to herein as La Cala), with corporate address in Málaga, Urbanización La Cala Golf, 29649 Mijas Costa, phone number 952 669 000. Register in “Registro Mercantil Prov. Málaga Tomo 1610 Folio 174 Hoja MA18877 N.I.F. A-29.056.348“.
La Cala Resort also includes enterprises related to Ranchos Reunidos s.a., which have the same address and belong to the same business group, listed below:
The terms “You” and “USER” are used here to refer to the individuals or entities that for whatever reason access this site.
La Cala Resort aims, through www.lacala.com and its other domains www.lacalaresort.com, www.lacalaresort.es and www.lacalagolfresort.com, to bring the world of La Cala Resort closer to its users. The La Cala Resort web page www.lacala.com provides the user with information on our hotel, golf courses and Real Estate properties. (From hereon in the Services).
By using this site and/or its services, you have agreed to each and all of the General Conditions stipulated in the latest up-dated version of these Rules of Use. Therefore, the user must be aware of the importance of reading said rules each time they visit www.lacala.com. The access to and/or use of certain services offered to the users (referred to herein as the user) in www.lacala.com, may be subject to certain conditions that, depending on the case, substitute, modify and/or complete these Rules of Use. Therefore, the user must read and accept said conditions before accessing and/or using the services and contents.
2.1 The user undertakes to use the page www.lacala.com and those services made available through the same, in a moral way in accordance with the Law, good customs and public order, as well as with that established by these Rules of Use. As a result, he or she is obliged to refrain from using the site www.lacala.com or services for illicit purposes or effects and/or in contrary to what is established in these Rules of Use, which could be harmful to the rights and/or interests of third parties or in any way that could damage the site www.lacala.com or impede its normal use or the use of the services accessed through the same, for the rest of the users, La Cala Resort and/or its image.
2.2 La Cala Resort can, in order to improve the www.lacala.com for the benefit of the users, unilaterally modify, at any time and without prior warning, the services provided or any other substantial aspect of this site, or the operational, technical or user conditions of www.lacala.com. In the same way, the users, for the purpose of improving the service and establishing an optimum level of quality – the ultimate aim of La Cala Resort – can suggest those modifications that they deem useful by contacting those responsible for the page through the e-mail address comunicacion@lacala.com.
2.3 The users of www.lacala.com must observe any instruction that www.lacala.com, La Cala Resort or its duly authorized personnel send by e-mail.
3.1 Payment
La Cala Resort provides its customers payment by credit/debit cards Visa, Mastercard, or Visa Electron through the Gateway Virtual TPV of the Banco de Sabadell, S.A. Also payments using Paypal can be made.
In payments by credit/debit card, we do not store information about the cards, or access them. All transactions are executed directly by Banco de Sabadell, S.A. and the Servired platform in its highly secure servers. The Virtual TPV of Banco de Sabadell is safe and a national leader in online transactions. It is certified according to the protocols of electronic insurance Commerce (CES) and is based on the 3D Secure, also called “Verified by Visa“ in Visa and MasterCard “SecureCode”.
3D Secure means that we will indicate our number of card, expiration date and the graphic cryptogram to the Virtual POS from the online store, but after having filled in this information, we will be redirected to the website of the bank issuing the card that will ask us additional information that only the owner of the card knows and said Bank. The information will be requested in accordance with the authorization mechanism established by the Bank and each bank is free to apply where appropriate.
To make payments through our Virtual POS, it is necessary that the card is 3DSecure.
3.2 Cancellation policies and refunds
Please read our Privacy Policy
La Cala Resort reserves the right to temporarily or definitively exclude a user in the event of the following:
Breach of any of the General Conditions of Use established in this document.
By excluding a user, La Cala Resort does not renounce legal action or any corresponding legal compensation
La Cala Resort reserves the right to unilaterally modify without warning, any of the terms and conditions of these Rules of Use, in the terms and conditions that they deem necessary, informing the user of the modifications effected through www.lacala.com.
www.lacala.com, its graphic design and the HTML, JAVA, Javascript, PHP or Active X language codes, is protected by copyright or other intellectual property protection rights. These rights belong exclusively to La Cala Resort or their license holders. Internet users that access the site can consult the information contained in the same and carry out private downloads or copies to their private system, providing that the copied elements are not later ceded to third parties or installed in a server connected to the Internet or a local network. It is forbidden, without effecting that stipulated in the Rules of Use, to distribute, modify, provide, communicate publicly or copy a part of or all the information published in www.lacala.com, without the prior authorization of La Cala Resort. The user must use the contents and the information contained in www.lacala.com, in a diligent, correct and licit manner, and for personal use only. The content or any mention of sources, intellectual property and other identifying details of the rights of La Cala Resort or third parties must not be modified and must respect its original form. Any reproduction or copy, distribution or publication of any kind of the content of the information published in www.lacala.com without the prior written authority of La Cala Resort is prohibited.
Authorization for reproduction can be requested by e-mail from comunicacion@lacala.com. In the event that any user or third party considers that any of the content of www.lacala.com has been introduced in the same in violation of the copyright or other intellectual property rights, we ask them to communicate said circumstance to La Cala Resort in writing to the e-mail address comunicacion@lacala.com. The following information must be included: a) Name, address, telephone number and e-mail address of the claimant. b) Details of the owner of the copyright or other intellectual property rights that may have been infringed. c) Indication of the infringed content and the position in the site www.lacala.com. d) Declaration that the content has been introduced without the express permission of the owner of the copyright or other intellectual property rights. Without affecting that stipulated in the above paragraphs, La Cala Resort reserves the right to defend themselves against claims based on the pertinent rules concerning publicity, copyright and other intellectual property rights.
8.1 In the event that www.lacala.com refers, via links, to third party publicity or Web pages, La Cala Resort is not responsible for the control and has not previously controlled, approved, or taken on the services, contents, details, files, products and any kind of material existing in the third party web page or pages. Therefore, La Cala Resort does not accept liability, under any circumstances, for the legality of the content of the said page(s). The third party, in an expository and non-limitative way, is exclusively liable for the legality, decency, good custom and public order of the contents, as well as their possible infringement of third party rights. The existence of a hyperlink does not mean that there is any relationship between La Cala Resort and the owner of the web page.
8.2 Those users or third parties that try to establish a hyperlink with the page www.lacala.com, must guarantee that the hyperlink only allows access to the pages or services of the page www.lacala.com, but does not execute, in an expository but non-limitative way, reproduction of the contents, deep-links, browsers, inaccurate or incorrect statements, about the content or the web page www.lacala.com. Except those signs that form part of the hyperlink, the user guarantees that the web page establishing the hyperlink does not contain brand names, commercial names, company signs, trade names, logotypes, slogans or any type of distinctive sign belonging to La Cala Resort.
9.1 La Cala Resort DOES NOT WARRANT THE RELIABILITY, AVAILABILITY OR CONTINUITY OF THE OPERATION OF ITS WEB PAGE NOR OF THE PRODUCTS OR SERVICES MADE AVAILABLE TO THE USER AND IS THEREFORE NOT LIABLE FOR THE DAMAGE OF ANY KIND THAT MAY BE DUE TO THE LACK OF AVAILABILITY, RELIABILITY OR CONTINUITY OF ITS WEB PAGE OR OF ITS SERVICES. HOWEVER, IT WILL TRY TO FACILITATE, AS FAR AS POSSIBLE, TECHNICAL ASSISTANCE TO THE AFFECTED PERSON.
9.2 La Cala Resort IS NOT RESPONSIBLE FOR THE CONTROL OF AND HAS NOT PREVIOUSLY CONTROLLED THE CONTENTS FOR THE PRESENCE OF VIRUS OR OTHER HARMFUL COMPONENTS, THAT MAY CAUSE ALTERATIONS IN THE SOFTWARE OR HARDWARE OF THE USERS OR PERSONS THAT VISIT THE PAGES AND IS THEREFORE EXCLUDED FROM ANY LIABILITY FOR THE DAMAGE OF ANY KIND THAT COULD DERIVE FROM THE SAME.
9.3 La Cala Resort IS NOT RESPONSIBLE FOR THE CONTROL OF AND HAS NOT PREVIOUSLY CONTROLLED, APPROVED OR ACCEPTED THE SERVICES, CONTENTS, DETAILS, FILES, PRODUCTS OR ANY KIND OF MATERIAL EXISTING ON THE WEB PAGE OR PAGES OF THIRD PARTIES AND IS THEREFORE IS WAIVED FROM ALL LIABILITY, UNDER ANY CIRCUMSTANCES, FOR THE LEGALITY OF THE CONTENTS OF THEIR WEB PAGE OR PAGES. IT IS THE EXCLUSIVE RESPONSIBILITY OF THE THIRD PARTIES, IN AN EXPOSITORY AND NON-LIMITATIVE WAY, TO ENSURE THAT THEIR CONTENTS COMPLY WITH THE LAW, DECENCY, GOOD CUSTOM AND PUBLIC ORDER, AND THAT THEY DO NOT INFRINGE ANY THIRD PARTY RIGHTS.
9.4 La Cala Resort IS NOT RESPONSIBLE FOR THE CONTROL OF, HAS NOT PREVIOUSLY CONTROLLED NOR DOES IT GUARANTEE THE RELIABILITY, AVAILABILITY OR CONTINUITY OF THE OPERATION OF THE PRODUCTS OR SERVICES MADE AVAILABLE TO THE USER BY THIRD PARTIES HOSTED OUT OF www.lacala.com , AND THEREFORE IT IS WAIVED FROM ANY LIABILITY FOR THE DAMAGE OF ANY KIND THAT COULD BE DUE TO THE LACK OF AVAILABILITY, RELIABILITY OR CONTINUITY OF ITS WEB PAGE OR OF ITS SERVICES.
Should one of the stipulations of these Rules of Use be declared void or non-operational, the rest of the Conditions will be maintained in accordance with the terms agreed. La Cala Resort undertakes to substitute the stipulation in question, adhering as far as possible to the initial agreement of the parties.
These Rules of Use are subject to Spanish law. La Cala Resort and its users, for the resolution of any disagreement that may arise with respect to the total or partial validity, execution, compliance or resolution, are subject to the Courts and Tribunals of the capital of Madrid, with express renouncement of their own jurisdiction or any other that, when appropriate, could correspond to them. This contract contains the total and complete agreement between La Cala Resort and the users, and substitutes all previous pacts, undertakings, statements or agreements, either written or oral, that may have previously existed between both.
Welcome Gift
1 bottle of water and fruit pectin box
10% discount - Spa
On any Spa Treatments
Early Check-in
Subject to availability
Priority in room
The best available room will be allocated
10% discount - Restaurant
In all our Restaurants